Introducing the

Univision Mastercard® Credit Card.

Credit with Confidence.

Enjoy all of the safety and simplicity you deserve.

Communicate your way
24/7 bilingual customer

Peace of Mind
Zero fraud liability on
unauthorized charges.


Earn points on everyday purchases and get merchandise, travel adventures, gift cards and exclusive Univsion products.

Earn 1,000 Unipuntos* Just for making your first purchase.

Enjoy** 2 points per $1 on gas and
groceries, and 1 point per $1
for all other purchases.

Track and redeem Your points online.

Over 4,500 rewards in our UniPuntos Rewards Catalog!

Frequently Asked Questions

Visit to redeem points on over 4,500 rewards in our Univision Mastercard UniPuntos Catalog.
You can view the points needed to redeem the item of your choice and reward points earned online at You can also call us at 1-800-520-1573 (TDD/TTY) 1-888-819-1918 if you have any further questions.

The time to ship certain items will vary. Delivery of merchandise and gift certificates/gift cards Rewards will be made by UPS or another nationally known carrier or first-class mail whenever possible and will ordinarily take approximately two (2) to four (4) weeks from time of order. Items that are delivered direct from the manufacturer will take approximately six (6) to eight (8) weeks from time of order.

Statement Credits will on appear on your monthly billing statement within one to three months of your Point redemption. While Statement Credits will generally be applied to your Account in the same manner as payments, they do not take the place of nor affect your responsibility for paying the Minimum Payment Due on your monthly billing statement. Once you request a Statement Credit, your request cannot be changed or returned.

Call Comenity Capital Bank at 1-800-520-1573 (TDD/TTY) 1-888-819-1918 with any questions and we will be glad to assist you.
You can pay your Univision Mastercard Credit Card online at You can also make a payment by phone by calling 1-800-520-1573 (TDD/TTY) 1-888-819-1918.There is a $15 fee to pay by phone. You can also pay in person at qualifying retailers. See for details.

Customer Care: 1-800-520-1573 (TDD/TTY) 1-888-819-1918

Customer Care hours: 24x7x365

Live Customer Care hours may vary on holidays. Automated Customer Care is available in both English and Spanish 24 hours, 7 days a week.

Comenity Capital Bank

PO Box 183003

Columbus, OH 43218-3003

Please use the above address to mail in payments for your Univision Mastercard Credit Card bill. To avoid late fees, please ensure you scheduled delivery date is prior to your billing due date.

Yes, online payments submitted before 6pm Eastern Time (ET) can be credited to your account today. Online payments submitted after 6pm ET will be credited the following day (or on your future scheduled payment date). Please note that it may take up to two business days to complete the financial transfer from your personal bank account to your Univision Mastercard® Credit Card account.

If it is after 6pm ET and you need your payment credited to your account today, you may call 1-800-520-1573 (TDD/TTY: 1-888-819-1918) during Customer Care Hours and speak to a Customer Care representative. Your payment must be received before 11:59 pm ET to be credited as a same-day payment. A fee may apply to same-day payments made with a representative.

An authorized buyer is an individual you permit to make purchases on your account. You may designate up to 4 authorized buyers. As the primary account holder, you are responsible for any balance on this account. If you would like to add an authorized buyer to your account, please sign into your Account Center and click on Manage Authorized Buyers.
Comenity is the parent company of our banks, Comenity Bank and Comenity Capital Bank. To learn more about Comenity, please visit

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